Skip to content

iabot Flow WhatsApp, web, Telegram and phone

iabot Flow: your knowledge serving at any hour

iabot Flow is iabot’s autonomous virtual-assistant product. You connect PDFs, pages and videos; the agent answers with that — not made-up content — on WhatsApp, web, Telegram and phone. The panel is at app.iabot.io. It is not Conectar Flow, the feature of a Hub app.

Conversation · WhatsApp

Are you open Saturday morning?

Yes. We’re open 9:00–13:30. Shall I book you an appointment?

Yes, Saturday at 10 if there’s a slot.

I’ve logged the request. If needed, someone from the team will confirm in a few minutes.

Answers with your content and escalates to a person when needed.

How it works

  1. 01

    Upload your knowledge

    PDFs, URLs, videos and images the assistant should use.

  2. 02

    Choose the channels

    WhatsApp Business, web chat, Telegram or phone.

  3. 03

    Serves 24/7

    Answers with your content, not inventions.

  4. 04

    Escalate to a person

    When needed, your team takes control from the panel.

What’s included

Channels connected to your Knowledge Core.

Customer panel: app.iabot.io

In the same ecosystem, outside this pillar: iaTalk (feed where people discover your AI) and iALove (image and video with AI). They sit under Company.

How billing works

Web chat (IALanding) and iaTalk have no plan fee. WhatsApp Business and Telegram are on the Pro plan at €29.99/month. iALove is prepaid credits, billed separately.

  • No plan fee

    Web chat and iaTalk (the feed where people discover and chat with your AI).

  • Pro plan · €29.99/mo

    Adds WhatsApp Business and Telegram.

  • iALove · balance that doesn’t expire

    Pay for what you use; the rest stays in your account. Not a monthly quota that resets.

Who it’s for — and who it’s not

Who it’s for

  • You have your own content (manuals, FAQs, catalogue) and want it to serve for you.
  • You already use or want WhatsApp Business, web, Telegram or phone.
  • You need to escalate to a person when the conversation requires it.

Who it’s not for

  • You want a full app with data and roles: see the Hub.
  • The process is custom and must integrate with internal systems: see Services.
  • You have no content to connect: the assistant won’t invent what you don’t give it.

Frequently asked questions

Setup, content and human handover: what we get asked most about web chat and WhatsApp Business.

How do I install the chatbot on my website?
You copy and paste a widget snippet. It works in minutes and the AI answers with your content.
Does it work with WordPress, Wix, Shopify or Webflow?
Yes. As a copy-paste widget, it works on WordPress, Wix, Shopify, Webflow and most builders.
Does the AI answer only with my content (PDFs and URLs)?
Yes. You connect PDFs, URLs, videos and images and the chatbot uses that knowledge.
Can I hand the conversation to a human?
Yes. You can set when to escalate to a person and continue from the panel.
Which languages can it answer in?
It can answer in several languages depending on your setup and the visitor’s language.
Does it hurt my site performance?
The widget loads as an external script and is designed to stay light. Measure it with Lighthouse / Core Web Vitals.
Does it work with WhatsApp Business?
Yes. It is built for WhatsApp Business for customer service and sales.
Does it answer only with my content?
Yes. You connect your knowledge (PDFs, URLs, videos and images) and the bot uses that information.
Can I take control of a conversation?
Yes. You can intervene from the panel whenever you need to.

Build your agent

Not this? Try the Hub or Services.