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Services Industry

Clinics & healthcare

We help clinics and health centres cut reception and admin load: appointments, reminders, FAQs and patient preparation. AI handles the repetitive work; your team focuses on the patient, and we implement the system so it fits daily operations.

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Empty clinic waiting area: a row of light wood armchairs and the reception counter out of focus in the background.

What we do for clinics and health centres

Appointments & reminders

Availability checks, automatic reminders and fewer no-shows.

Frequent questions

Hours, location, test preparation and the questions reception answers every day.

Information & documents

Pre-appointment instructions, forms and post-visit follow-up.

Compliance-minded design

Flows designed with privacy and sector best practices in mind.

  • Clinics, practices, medical and dental centres.
  • Integration with your scheduling system when possible.
  • Training for reception and coordination teams.

How we start

A clear path, no invented metrics: first we understand, then we propose, then we deploy assistants on your channels.

  1. 1. Audit

    We understand your operations, channels and available knowledge to set a realistic scope.

  2. 2. Proposal

    We propose what to implement first and how it fits Services and Flow.

  3. 3. Flow on your channels

    We deploy the agent on WhatsApp, web and/or phone with your knowledge in the panel.

How it fits with iabot

A Services project with Flow on your channels. Knowledge (hours, test prep, FAQs) lives in the panel; your team steps in when the conversation needs it.

Flow Services

Want to lighten the load on your reception desk?

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