Skip to content

Services Industry

Hotels & tourism

We are not just technology: we are your partner to automate bookings, frequent questions and guest support. Less front-desk load, fewer no-shows and more cross-selling without multiplying staff — an approach especially useful for the Canary Islands market.

Empty reception of a small hotel: light wood counter, volcanic stone wall and the shadow of a palm tree on the plaster.

What we do for hotels and accommodations

Bookings & availability

Real-time queries, confirmations and automatic reminders to reduce no-shows.

24/7 support

Answers on hours, services, WiFi, parking and FAQs on the channel the guest chooses.

Upselling & extras

Suggestions for breakfast, late check-out, experiences or transfers at the right moment.

PMS integration

We connect to your booking system so work and errors are not duplicated.

  • Hotels, apartments, hostels and rural accommodations.
  • The same agent on WhatsApp, web and phone.
  • Training and support for your team.

How we start

A clear path, no invented metrics: first we understand, then we propose, then we deploy assistants on your channels.

  1. 1. Audit

    We understand your operations, channels and available knowledge to set a realistic scope.

  2. 2. Proposal

    We propose what to implement first and how it fits Services and Flow.

  3. 3. Flow on your channels

    We deploy the agent on WhatsApp, web and/or phone with your knowledge in the panel.

How it fits with iabot

Fits the Services pillar (audit and implementation) and Flow: a Knowledge Core answering on WhatsApp, web and phone. We start by understanding your operations and propose a realistic scope.

Do you manage an accommodation and want to automate guest support?